1. Introduction
SimpleMarkets ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at simplemarkets.io (the "Service").
This policy applies to all users worldwide and is designed in accordance with the EU General Data Protection Regulation (GDPR).
2. Information We Collect
2.1 Information You Provide Directly
When you register for an account or use our Service, we collect:
- Account Information: Email address, username, password (encrypted)
- Profile Information: Display name, preferences, settings
- Payment Information: Processed securely by Stripe (we do not store credit card details)
- Communication Data: When you contact support or communicate with us
2.2 Information Collected Automatically
When you use the Service, we automatically collect:
- Usage Data: Pages visited, features used, time spent, interactions
- Device Information: Browser type, operating system, device identifiers
- Log Data: IP address, access times, referring URLs, error logs
- Cookies and Tracking: See our Cookie Policy section below
2.3 Information You Choose to Provide
- Trading Journal Entries: Notes, trade details, reflections you enter
- Wallet Addresses: Cryptocurrency wallet addresses you choose to track
- Portfolio Data: Asset allocations and investment data you input
- Preferences: Notification settings, display preferences
2.4 Information from Third-Party Sources
We may receive data from:
- Payment Processor: Transaction data from Stripe
- Blockchain Data: Public blockchain information from Etherscan and other explorers
- Market Data: Cryptocurrency prices and market data from APIs (CoinGecko, Binance, etc.)
3. How We Use Your Information
We use your personal data for the following purposes:
3.1 To Provide and Maintain the Service
- Create and manage your account
- Process subscriptions and payments
- Provide access to premium features
- Store your trading journal and portfolio data
- Display personalized content and analysis
3.2 To Improve and Optimize the Service
- Analyze usage patterns and trends
- Identify and fix bugs and errors
- Develop new features and improvements
- Conduct research and analytics
3.3 To Communicate with You
- Send important service updates and notifications
- Respond to your support requests
- Send security alerts and account notifications
- Send marketing communications (with your consent - you can opt out)
3.4 For Security and Legal Compliance
- Detect and prevent fraud and abuse
- Monitor for security threats
- Comply with legal obligations
- Enforce our Terms of Service
3.5 Legal Basis for Processing (GDPR)
We process your data based on:
- Contract: To provide the Service you've subscribed to
- Consent: When you've given explicit permission (e.g., marketing emails)
- Legitimate Interest: To improve our Service, prevent fraud, ensure security
- Legal Obligation: To comply with laws and regulations
4. How We Share Your Information
We do not sell your personal data. We share your information only in the following circumstances:
4.1 Service Providers
We share data with trusted third-party service providers who help us operate the Service:
Stripe (Payment Processing)
Purpose: Process subscriptions and payments securely
Data Shared: Name, email, payment information
Privacy Policy: stripe.com/privacy
Supabase (Database & Authentication)
Purpose: Store user data, authentication
Data Shared: Account info, user-generated content
Privacy Policy: supabase.com/privacy
OpenAI (AI Analysis - Optional)
Purpose: Generate AI-powered trading insights
Data Shared: Economic event data, journal entries (only if you use AI features)
Privacy Policy: openai.com/privacy
Resend (Email & Newsletter - Optional)
Purpose: Send transactional emails and newsletters (only if you subscribe)
Data Shared: Email address, name
Privacy Policy: resend.com/legal/privacy-policy
4.2 Legal Requirements
We may disclose your information if required to:
- Comply with legal obligations or court orders
- Protect our rights, property, or safety
- Investigate fraud or security issues
- Respond to government requests
4.3 Business Transfers
If SimpleMarkets is involved in a merger, acquisition, or sale of assets, your personal data may be transferred. We will notify you before your data is transferred and becomes subject to a different privacy policy.
4.4 With Your Consent
We may share your information for other purposes with your explicit consent.
5. Your Privacy Rights
5.1 Rights for All Users
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate data
- Deletion: Request deletion of your personal data
- Opt-Out: Unsubscribe from marketing emails
- Data Portability: Receive your data in a portable format
5.2 GDPR Rights (EU/EEA Users)
Under GDPR, you additionally have the right to:
- Right to Erasure: Request complete deletion of your data (GDPR Art. 17)
- Right to Restriction: Request restricted processing of your data (GDPR Art. 18)
- Right to Object: Object to processing based on legitimate interest (GDPR Art. 21)
- Right to Data Portability: Receive your data in machine-readable format (GDPR Art. 20)
- Right to Withdraw Consent: Withdraw consent at any time (GDPR Art. 7)
- Right to Lodge a Complaint: File a complaint with your data protection authority
5.3 How to Exercise Your Rights
To exercise any of these rights, contact us at:
Email: [email protected]
Subject Line: "Privacy Rights Request"
We will respond within 30 days.
6. Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy:
- Account Data: Retained while your account is active
- Billing Records: Invoices, payment amounts, and transaction dates retained for 7 years as required by Estonian tax law
- Usage Logs: Retained for 90 days for security and analytics
- Support Communications: Retained for 3 years
When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required by law to retain it longer.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- Encryption: Data encrypted in transit (HTTPS/TLS) and at rest
- Access Controls: Limited access to personal data on a need-to-know basis
- Authentication: Secure password hashing (bcrypt) and session management
- Monitoring: Security monitoring and logging for threat detection
- Rate Limiting: Protection against brute-force attacks
- Regular Updates: Security patches and updates applied regularly
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
8.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. We use cookies and similar tracking technologies to improve your experience.
8.2 Types of Cookies We Use
Strictly Necessary Cookies
Purpose: Authentication, security, basic functionality
Can be disabled: No - Required for the Service to work
Examples: Session tokens, authentication state
Functional Cookies
Purpose: Remember your preferences and settings
Can be disabled: Yes
Examples: Theme preference (dark/light mode), language settings
Analytics Cookies (If Implemented)
Purpose: Understand how you use the Service
Can be disabled: Yes
Examples: Page views, feature usage, session duration
8.3 Local Storage
We use browser local storage to cache data for better performance:
- React Query cache for API responses
- User preferences and settings
- Temporary form data
8.4 Cookie Consent and Control
You can manage cookies through our cookie consent banner or your browser settings:
- Click "Cookie Preferences" in the footer to manage your consent
- Use your browser settings to block or delete cookies
- Note: Blocking necessary cookies may affect Service functionality
8.5 Global Privacy Control (GPC)
We honor Global Privacy Control (GPC) signals. If your browser sends a GPC signal, we will treat it as a request to opt out of non-essential cookie tracking.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
- Service providers are selected for their GDPR compliance and data protection practices
- We use Standard Contractual Clauses (SCCs) for EU data transfers
- Data is encrypted in transit and at rest
10. Children's Privacy
SimpleMarkets is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately and we will delete it.
11. Data Sales
We do not sell your personal information to third parties.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date
- Sending an email notification (for significant changes)
Your continued use of the Service after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data:
Email: [email protected]
Subject: "Privacy Policy Inquiry" or "Privacy Rights Request"
Response Time: Within 30 days
Summary of Key Points
✓ We collect account info, usage data, and information you provide
✓ We use data to provide and improve the Service
✓ We share data only with service providers (Supabase, Stripe, OpenAI, Resend)
✓ We do NOT sell your personal data
✓ You have rights to access, delete, and control your data
✓ We use cookies for functionality and security
✓ Contact [email protected] for privacy requests